Go to Solution. View solution in context. Namaste Asteroid. All forum topics Previous Topic Next Topic. Accepted Solutions. BertnTX Constellation. This-is-me Comet. Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint.
Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. I will try that. Thanks i will definitely do that so they can see how often this happens! Pigskin Astronaut. Mine is doing the same. Did you find a solution?
What provider do you have? Having the same issue. So, we thought to compile the solution for this issue here and let our readers familiar with the issue.
Folks, who are facing this issue can perform the steps stated here to resolve the problem. The whole solution to this problem is to clear the cache.
Let me make you familiar with the word Cache. When you are using any website or any app, the applications start storing some files for future references. It includes the password, cookies, URL, and some other information also. The data is saved in the cache of the app. For example, if you are reading a piece of news in a news app then the information of the news will get download when the first time you have open that and then even if you do not have internet the page will open because this time the data is coming from the cache.
So, this is the advantage of the cache. But sometimes, your app misbehaves due to the majority of the data or due to the bogged space. Hence it is always recommended to clear the cache of your app frequently. Now open the messaging app which was earlier showing error and now you will see the messages downloading. Once this whole procedure is done, the new messages that you will receive will have no issue in them.
Also, make sure that the signals of your phone are strong so that the messages do not become unavailable.
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